A mess with Origin, EA and Xbox One accounts for kids

As a parent/gamer with gamer kids I know that it is important to exercise some parental control over what games they play and where they play them. It is, though, parental choice that should be the overriding voice in setting up any system. There are some games that are not suitable in any way and there are others that are suitable with some controls and changes for any age to play. Each needs to more subtlety than the simple PEGI rating.
Here is the problem I faced this weekend. I have an Xbox One, mine is the primary account. The new terms of xbox live mean that the kids can have live accounts as family members. So I set them up their accounts, using their emails and dates of birth etc. I then upped the access control to that of teens for many things as below that was to restrictive and did not allow them the sort of access they need to have, with parental oversight and guidance, to learn about games and safety online.
Having played Battlefield 4 online myself with the voice comms with other players turned off there was only really a fun game of soldiers. No swearing etc. Now I believe that my 7 year old son is more than capable of enjoying that game in that mode, especially if I am in the room with him. He knows that the single player campaign is off limits. We have played split screen call of duty with bots before too. This is very different from the machismo and potential adult content that the story driven sections provide. It is almost a completely different game, yet it all carries the same rating as it is a package.
So, on the xbox one I logged in as him and was forced by EA the games makers to create an “Origin” account. I did, but it recognised his date of birth from the Xbox One profile and suggest a kids account, with my email as parent. I was happy with that as he didn’t need to be buying things on Origin or anything.
I then sparked up battlefield 4 with the aim of letting him have a go on the completely free of other people test range. Battlefield just hung. So I started up FIFA 14 and it decided that it would use the same Origin account, all very joined up. However it refused to connect too.
I followed the link to EA’s https://www.origin.com/ where I figured I would be able to manage the account somehow and check it was all ok. Unfortunately when you create a childs account it uses just an origin ID not an email. The people who build the web maintenance application have only provided a login based on email, NOT email or ID. So online there was no way to administer the account.
Origin login
I signed into my Origin account (using my email which is the same as predlet 2.0 parent email) and I was expecting to see “manage linked accounts” or some such arrangement. I could not see it at all.
So I now had his Origin account bound to his xbox ID with no way to disconnect the two and start again, nor to give approval to use the pieces of software I own that I would like him to use on the Xbox One?
I attempted a live chat with EA help, which first of all did not work on the Mac, lots of web page errors. Luckily I have windows too so I used that. I quickly downloaded the Origin client for windows and found by accident that it allows you to login with ID or email. So I was able to get into predlet 2.0 account and prove to myself it existed, but… still no options to change anything. Nor where there any different options in the PC client on my full adult account.

So I had a live chat conversation that went as follows.
The upshot was that there was constant confusion of xbox one and 360, I had to do a lot of verification that I was me, the account was linked to my account by the final advice was to download a massive EA demo on his account to prove something or other? I was not clear about that. Whilst going to the xbox one and starting it all up I was apparently away too long and the case was closed as Resolved !!! Which it is not!

I even tried logging into the xbox live account for him and changed his birthdate to see if it would trigger origin to “upgrade” him. That of course did not work and I should not have to do that.

Sumit
Thanks for contacting EA Customer Experience, my name is Sumit. How may I assist you today?
Sumit
Hello!
Sumit
How may I assist you?
you
hi. I created an origin account for my son on xbox one with my ********** as the parent email. I do not seem to be able to manage his account or see it anywhere. I want it to be an full account for him please
you
also I cannot login on the web as it is only an id not an email address, thought can log into it on the pc client with just an ID but I cannot do anything to it from my account
you
his id was ezoomspeedy
Sumit
Let me have alook to the accounts
Sumit
Please allow me some time
you
I want to allow him to play xbox live games such as fifa 14 on xbox one thnx
Sumit
To proceed further with your request I would be required to verify the accounts
Sumit
Lets go through the verification process so that i can assist you with your concern
you
ok
Sumit
Do you have access to **********?
you
yes
Sumit
I have sent you a verification email on your email ID ,Kindly tell me the code in that email.
you
******
Sumit
Thank you
Sumit
I can see a security question associated to your account ,Could you provide me the answer to that?
What is *************
you
******
Sumit
Thank you for your co-operation,You have successfully verified one of your account
Sumit
I have checked to the account linked to the id *******
Sumit
I found that its linked to your email that is *********.com
you
though it is not showing up on my account as linked
Sumit
But since the Date of birth criteria did not matched as to our policy its been considered underage account and no changes can be made to the account
Sumit
However You can transfer the game from that account to your account and go for persona transfer
Sumit
In persona transfer the ID xxxxxxxxx will be transferred to your xxxxxxxx.com account
you
no I already have an account
Sumit
Which account ?
you
I have my own full account ***********.com
you
Can we just remove ********* altogether?
Sumit
Yes that is there
Sumit
So you want to use ********* on your account that is *******.com
Sumit
Is it?
you
No
you
I want to leave **********.com my account alone
Sumit
Okay
you
I want you to remove ******** or upgrade it to an adult account please
you
or tell me how to unlink his ********* account from his xbox one account
Sumit
Okay
Sumit
Let me look into ********** account in depth now
Sumit
Kindly hold on so that i come up with relevant information for you
you
ok
Sumit
Thank you for waiting
Sumit
Lets proceed with verifying your sons account
Sumit
So that I can carry your request forward
Sumit
May I know the country you are from ?
Sumit
Are we connected ?
Sumit
It seems that you are away from the Keyboard, please let me know if we are still connected.
you
hi sorry had a phone call
you
I am in the UK
Sumit
NO problem
Sumit
thank you
Sumit
I would like to know the origin Id linked to your account?
you
******* is my ID and xbox handle
Sumit
We are in concern with your sons account not yours
Sumit
I would like to know the origin Id linked to **********?
you
ah yes. he is actually ******** on xbox
Sumit
Thank you
Sumit
Tell me which is the game linked to ******** account ?
you
we initially did battlefield 4 as I was happy that with voip off he was able to play the multiplayer game, but that failed to even load, so we tried fifa 14. both failed to connect
Sumit
Okay
Sumit
Kindly follow the steps to verify the account
Sumit
First visit xbox.com and sign in with your Xbox Live email and password.
Sumit
Then click My Account in the top right corner of the page.
Sumit
After that click Manage Devices.
Sumit
Then,click See 360 purchase history.
Sumit
lastly search for the Online Pass and the date associated with it.
Sumit
Let me know that date after you do so
Sumit
Let me know in case of any issue
Sumit
It seems that you are away from the Keyboard, please let me know if we are still connected.
you
looking for the information
Sumit
Okay
Sumit
Did you see Online Pass?
you
no as this is xbox one not 360
Sumit
So you did not found the online pass
you
no
Sumit
Can you tell me the registration date of the game on the Xbox one if you know
you
with his account it was yesterday or day before
Sumit
Can you download any EA Demo from Xbox market place
Sumit
Let em know after you download any EA Demo game from your Xbox so that I can cross check and complete your account verification
Sumit
Is it in progress?
Sumit
Your response is awaited ?
Sumit
Are we connected?
Sumit
Since I’ve not heard from you, I need to end the chat session. Please feel free to contact us again. We’ll be glad to help you.
The chat session has ended. Please contact us again if you need further help.
You are not currently in a chat session.

It seems the battle to own us all as customers, provide these other centralised login and verification systems are just not designed or built properly. Once again I offer my expertise to the gaming industry in how to build web and integrated applications, because at the moment, to use corporate board room speak “it aint working folks!”
When all the apparent protections start not work with one another because each party things they know best it seems the system fails. This links to my previous bemoaning of the DRM and restrictions in streaming TV where I suggested that they want to DRM our eyeballs
I am trying to be a responsible parent, use the service available, not lie about dates of birth etc. In this case it would have been easier to create all adult accounts on the Xbox One, no one would be any the wiser. I could then apply my own physical control and chaperoning to the experience.
I am not sure where the “fault” lies but it would seem Microsoft and EA need to have a chat as I am sure I am not the only one facing this problem! Next post will be a bit more upbeat and positive I hope ๐Ÿ™‚

****Update 21/1/14
I tried two routes to try and resolve this with EA.
The first was to take the advice of the parental notification email

Your child will have access to his or her underage account until he or she turns 13 years of age. When he or she turns 13, he or she will be eligible to register for a full Origin account.

If for any reason youโ€™re concerned that this information is not correct or complete, or should you wish to have your child’s information deleted from our records, please refer to to privacyadmin.ea.com to contact your Privacy Policy Administrator who will be happy to review, update or remove your child’s information as appropriate. Please note, however, that deletion of this information may result in the inability to access Origin and EA products associated with your childโ€™s account.

After all I am asking for it to be updated or deleted?
The response to my email asking for it to be upgraded or failing that deleted and freeing it from the xbox one account was not very helpful. i.e. contact the live chat again ?

Greetings,

Thank you for contacting Electronic Arts Privacy Policy Administration.

Please let me share that underage account issue requires account ownership verification and all issues that require account verification are handled by the Phone Support or Chat support Team to maintain the confidentiality and security of your accounts. The Phone Support Team can be contacted on <0203 0141818> from 9AM-9PM GMT, Monday through Saturday. You may also use a VOIP service which should allow you to make the call. An example is Skype or Googletalk, which is comparatively quite cheap, if not free.

You can also contact us by logging into http://help.ea.com/contact-us and selecting the โ€œLive Chatโ€ option to connect to an agent via chat. To do this:

1. Log into http://help.ea.com/contact-us using your Origin/EA email or Pogo screen-name and your Password.
2. Before entering a Product for โ€œStep 1: What type of issue are you having?โ€ click on the โ€œDo You Have an Existing Case?โ€ link on the right.
3. In the โ€œSelect a Caseโ€ drop down, select your case number and issue from the available options.
4. Under โ€œStep 2: Choose a Contact Methodโ€, select Live Chat.

Thank you,
Vikas R
EA PRIVACY POLICY ADMINISTRATION

Bear in mind this is a response to an email telling me as a parent if I have concerns to just email the privacy ID. I have already tried to navigate the live help and it was not very helpful and very time consuming.

On twitter I also pinged @AskEASupport who were very quick off the mark and very responsive. They sent me a link to this page which was for Battlefield 3 on the the 360.

It stated

If you’re receiving an error restricting you from access to areas–or the entirety–of your any of your games due to any sort of “Underage Error,” this is caused by a problem with the Date of Birth on your Xbox LIVE account, which was entered during registration.

Unfortunately, our team is unable to assist with errors of this nature as they originate with your Xbox and its configuration, rather than the game being played.

For more information on Xbox LIVE online safety and privacy settings and child account settings (set by Xbox for users under the age of 18), please go here.

Please know that changing the parental permissions and other settings does not guarantee access to the servers, as Xbox may still deny access based on the age on the account. For further assistance or information regarding this error, please contact Xbox Support.

So it is saying its the xbox’s fault for sending the correct date of birth and that they can’t do much about that? The links on the page to xbox support also were no longer valid.

When I queried that it was suggest it talk to …. yes live chat again !

So lets just break this down a little.
There is an underage origin account with my as the parent. I cannot get that removed or changed without verifying who I am again, and verifying who the child is. So how exactly would I resolve that is someone used my email in error? The data flow for this is not really making much sense.

Protection is important. Very important. However the wrong protection is inefficient and potentially dangerous. You don’t go swimming in a suit of armour do you ๐Ÿ™‚

**** Update 23/1/14

With a bit of extra clicking around randomly I managed to get onto his web page version.
Using the Origin PC client logged in just using ID not email (as it allows both) I logged in.
When I hit help on that app it then opened up the webpage but this time passed the login credentials.
It has an email address to set to ***************@anonymous.ea.com
I was not able to hit save and change the email, but I was able to set an extra security question on the account?

I manged to find a button to unlink the account from the xbox one. I was hoping that then sparking the Xbox One up and an EA game it would realize the account was not the one I wanted to use.
However instead it tried to login and then told me I could use it until I hit re-link. No option to change the id at all.

This is not a very good system!

DRM our eyeballs?

I had already posted about how I was a little surprised at the lack of streaming media integration and the inability to get the devices I have to do what I need with the Roku streaming box. I tweeted that is seemed media companies would not be happy until they DRM our eyeballs. A screen is a screen, if you can see it you can pirate it, either passively (pointing a camera at it) or actively by bypassing the DRM/electronics/cable blocks etc. It is all a bit of a waste of everyone’s time and money. Though the hardware providers are raking in the cash as I found with my apparently non standard Apple cable charger in my car that the Iphone after a recent update now delights in telling me that this is a non standard accessory that won’t work properly. Its a cable! a bit of wire ๐Ÿ™
Anyway, this is a journey to try and get to legal content, using consumer facing devices. Not hacking, pirating etc. Though it seems it is much easier to pirate and hack than it is to get to stuff that your are entitled to view or actually own in the first place.
I thought I would try an Apple TV. We have lots of Apple devices, phones, pads and Macbook Pro’s after all. This was now not just for the early morning attempts to watch BBC breakfast which started this, but now to push live and on demand TV into my newly refurbished home office. Working at home all the time I need the background noise of radio or TV. Peace and quiet are not always conducive to getting things done (for me anyway).

We have Sky and a full subscription in the house and a recent order for multi room means we now have the online Sky Go extra with a whole 4 devices able to be registered to view the sky channels we pay for.
So Apple TV is definitely a lot slicker and less jacky than Roku seems to be. To be fair though I already have an Apple account so I didn’t have to do the extra account creation steps. However Roku won’t let you use it unless you register, Apple TV was happy to just startup.
I thought I would try and push iplayer from my older Macbook Pro that I use mainly for testing. After all you can, according to the blurb, just mirror the screen to Apple TV. Well you can… but not on an older Macbook Pro for no real reason I can see. I then tried on my newer MacBook Pro and sure enough it worked. The trouble is my main MBP is often doing other things like compiling code and running Unity3d development so thats a non starter.
I tried using iplayer on the iPhone and just hitting Airplay on the application. Sure enough it worked ๐Ÿ™‚ So I wondered if I could do the same mirroring with my Android Samsung Galaxy Tablet. A bit of hunting around and it seems there are applications to beam existing content but nothing to just show the screen as is, and hence bypass any of the apparently inconsistent checks for what you can watch where. This was not overly successful. Certainly not something I bothered chasing up.
I looked around and found that there is a Mirror application that sends screen to Roku and Apple TV from PC or Mac. This is called AirParrot. I downloaded the trial and used it on the 2009 MBP and sure enough it found the AppleTV and sent the screen to the Apple TV connected to the normal HDMI TV. I had to install an extra driver to get it to send sound as well though. The application is only $9.99 so I also bought a license for my Windows 8 laptop.
The Windows laptop is a gaming spec one and only a few months old so I decided to move to use that rather than the older MBP. This was mainly when I tried to use Sky Go on the MBP. I logged in as a subscriber to Sky and then attempted to AirParrot to the Apple TV. However machine seemed to be suffering from having to download over the wifi/internet and then wifi send to the TV so it all got a bit choppy. On windows and a more powerful machine is seemed to be not too bad. This was despite the MBP being on the 5ghz network and the windows machine on 2.5ghz.
I changed the windows to extend to the extra TV and AirParrot does a perfectly acceptable job of pushing content. It is not perfect HD and I am still doing the sound directly on the PC but it works. I now have TVCatchup playing Channel 5 The Wright stuff as I write this.

I went back to Sky Go and downloaded Iron Man 3 onto the Sky Go application on Windows. The aim being to reduce the double network effect of streaming in and pushing back out again. This worked fine on an Airparrot mirror, again it had a lot of compression going on, AirParrot has a few quality settings to tinker with later though. it is good enough to have the films on in the background.
Then it dawned on me that I really should move the Xbox 360 to the office. The 360 has the Sky application on it and so I would not need to use the Apple TV and this extra hope. Unfortunately I can’t even try this until next month. Why? Well Sky Go claims “Watch TV from Sky however you like on your compatible mobile, tablet or laptop wherever you are in the UK & Ireland with an internet connection”. Which is does but… With our multi room subscription we are allowed 4 devices to be registered. As soon as you log into Sky on a laptop or phone and hit play that device is then takes up one of the four slots. Apparently you can only have 2 of those 4 logged on at any one time too. In all my experiments I had gone in to manage the list and I removed 1 device we don’t use. Leaving the original iPad and another windows laptop I experimented with over xmas. Using the windows box and the mac to test Sky Go and mirroring means I had refilled 2 slots. However, the ridiculous terms stop you editing your device list any more than 1 device a month. I can see they are worried we might all just keep chopping and changing but they should look at Apple’s device limits!
I am asking Sky nicely if they will reset my devices now I know the configuration, so I will see what happens there.

So what works after all that?

Live BBC 1 iplayer
Iphone/Ipad airPlay mirror screen to Apple TV
Web new macbook pro live BBC 1 mirror screen to Apple TV
Web old MBP + AirParrot Application to Apple TV
Web windows + AirParrot Application to Apple TV

What doesn’t work
Roku Iplayer application no live stream
Roku and Twonky beam won’t mirror BBC1 Live from Iphone/Android
Apple TV has no native iplayer app

With Roku and Apple Tv there are native applications to get at various services. The one I really cannot understand is why the Sky Now TV is not unified with the SkyGo service? Mind you with the ludicrous device limit and management setup this probably is not a surprise. I should be able to just log on to the Roku and register that device as one of my 4 Sky Go devices with a normal Sky Id?
***Update 16/1/14 Credit where credit is due to good customer service. Having emailed Sky and explained I had maxed out my 4 slots but would prefer to remove the machines I tested with they cleared the required slots and I now have the Xbox 360 connected back to Sky so I no longer need to beam sky go from one device to the Apple TV. Next up I am now trying XMBC and Play To on windows freeing up the Apple TV to replace the Roku and we will just use the iphones/ipads for iplayer. Not totally ideal but certainly getting close to the solution.

Each streaming device should really have Tvcatchup or equivalent for all the terrestrial channels. Excuses about rights management just do not hold water as the combination exist to see these things on a screen, and in particular on “mobile” devices like laptops and phones. However static devices attached to a large non mobile screen are very limited, unless you spend lots of money on doubling up subscriptions or download illegal DRM free copies of movies. It seems, as per usual DRM is just costing us all. Until they get to instal a restrictor chip in our brains to stop us receiving content that they own it is all pretty much a waste of time.

Hello 2014 – The future is nearly here – but with TV not quite

Welcome to 2014, it does not seem that long ago I was a lad reading 2000ad comic books thinking how far in the future the next century seemed. I wanted to start the year of a positive technical note and that is at last we are back on BT Infinity. That means business wise it is possible to be back delivering interesting projects without a 9 hour overnight upload ๐Ÿ™‚
Being back on high speed broadband has highlighted a few things to me though. I had thought, with a little whoop of glee that I might be able to finally have streaming media from the outside world across the house.
It turns out though that it’s not that simple!
Just before christmas we seemed to lose our digital TV signal. Both the installed antenna on the main TV and the portable one on the bedroom TV stopped working, well they worked but a lot of break up.
To solve the problem of the bedroom TV, which pretty much is only used for BBC breakfast in the mornings I popped out and bought a Roku2 streaming media box. It said “with iPlayer”. I plugged it in, did the requisite account set up in case I suddenly felt the urge to buy something from them. I installed BBC iplayer and up it popped. However what I saw was far from the iplayer I was expecting. it was a very limited subset of catchup programmes, not at all like the iplayer on the laptops. The main thing it didn’t do, which I really wanted it to, is stream live BBC 1. The BBC News Roku app did not stream the live news channel either, merely a few snippets of things to lookup. I looked at the iplayer app on my “mobile” device the iPhone and iPad and sure enough they stream BBC1. It did not seem to make much sense.

I saw some posts that people were able to use their Apple TV (a similar streaming box) to watch BBC1 by mirroring their ipad screen via the Apple TV box. I thought I would give that a go on the Roku. There is a long standing open source streaming media sharer called Twonky. It has a twonky beam app on the Roku and on the tablets and phones. I sparked it up and it worked to beam photos etc. However BBC1 was not happy to be streamed and it hit a digital wall. It was the same on the Samsung android tablet. Some things would beam, some would not.
Now if this did not work on the iPhone/apple TV combination you could say it was down to not letting streaming live TV for licence fee reasons on mobile devices was the reason. However, my laptop, phone and tables are all mobile, my Roku and TV are not really. So that is no excuse.
As a Sky subscriber (with a dish and account etc) sky multiscreen / Sky Go lets you watch anything anywhere on 2-4 devices depending on the account. So I figured I must be able to forget the BBC a they clearly don’t want me to be able to watch them, and instead Roku stream Sky.
Sky has NOWtv and their own Roku rebranded boxes that lets you pay them ยฃ9.99 a month to watch things. So the app it there and it is clearly technically capable of streaming Sky. Sky news is in fact the only live channel I seemed to be able to stream using the native Sky news Roku app. I was expecting my Sky Id to work with NowTV, hoping it would say, welcome fully paying long term customer feel free to use this Roku as one of your devices….. but no…. I needed to enter payment information. So I can’t stream Sky to Roku either. I can of course cart the Xbox 360 upstairs and log in with that and watch sky on this extra TV but that seems a bit odd doesn’t it?
I checked out some of the more private, almost hacky channels like NowwhereTV that re-streams but that was just a not very reliable BBC news channel, and hundreds of US local TV channels.
All in all this seems quite a mess? With the right device or just a full laptop I can get to the channels I pay for both on the BBC and on Sky. However non of it is very user friendly. Waking up in the morning and turning the news on should not really be an exercise in network management, patching, scrolling, clicking. There is room for a pure streaming service surely? Freeview and FreeSat do exactly what you need with a digital antenna or a satellite dish. There does not seem to be a FreeStream? The closest is probably the Youview boxes but they only really do catchup over broadband the rest is just a digital TV tuner antenna combination.
I tweeted about this and @andypiper said he was able to watch BBC and ITV using his Ouya games console using TVCatchup. This would not twonky beam either to the Roku So it seems the right combination of kit that basically supports a web browser and it will all work.
This along with the almost impossible to use ultraviolet and alike to let you see digital copies of the discs you have purchased is making a right mess of enjoying the excellent content. Even my shiny new Xbox one refused to play one of the kids DVD films at xmas. A bought one from the shop, citing some weird error code and saying I needed to be plugged into a different HDMI socket? Other worked fine just this one, but I have not tested very many to see why.
Publishers need to take a look at the industry as it is no wonder people pirate? All I want is to stream the basic TV channels that are on live. Catchup is sorted pretty much.
I did write to Roku and the BBC about this small glitch in the future of TV but I am afraid the help desk responses were nicely canned ones, and generally incorrect and inconsistent.
I wonder if I should be apply to be some sort of media Tsar for the government and sort this all out ๐Ÿ™‚

Reel to Real, a Christmas number 1?

As we head into the christmas holidays I have a little present for you. It is the latest edition of Flush magazine for Christmas. Amongst all the other wonderful articles and information there on page 97 you can find my article Reel to Real. It is another journey through technology. Starting with me playing with a reel to reel spooling tape machine, passing through and including Roland Rat – Superstar, Instant Music and heading on to Melodyne (which has been on the radar a while)and the wonderful Rocksmith 2014 with a few other bits in between. Maybe leading to a self composed xmas number one tune next year ๐Ÿ˜‰

@tweetthefashion have, as I always say because its true, done a wonderful piece of work in laying out and adding style and finesse with pictures, fonts and lots of hard graft to make my words look good. A huge thank you and bundle of christmas cheer goes to them. It’s been a great year with a lot of articles
So if you are sitting there, fed up watching the Italian Job again, give it a little look ๐Ÿ™‚
Have a great Christmas and New Year. See you on the other side.

Grow me a virtual universe – No Man’s Sky

I was excited to see the new project from Hello Games get a lot of blog and press time the last few weeks. If you don’t know who Hello Games are they are an indie development team who brought us the delightful cartoon fun of Joe Danger. A guy on a motorbike leaping and ducking around a number of tricky levels. It is hard not to bump into Joe Danger on every platform now, but I remember their stories of toil and trouble at Develop where they had houses mortgaged to the hilt in a last ditch attempt to get the game out. Whilst they have capitalised on, and followed up Joe Danger they have also been hard at work on an incredibly diverse project.
Joe Danger is a cute, side scrolling reaction game. It has a certain something, using an existing format but making it more fun, rather like Angry Birds has done.
The new work though is stunning in its claims. They have built a sandbox universe, not a sandbox city, desert or planet. No, a huge space of planets with detail on those planets. The claim is that everything is procedurally generated. Just to clarify, that means that rather than sitting drawing everything by hand, it is code that generates the places in a defined style. Behaviours of creatures, races, vehicles etc can also be put into this. Way back elite had a procedurally generated universe of names of planets. However you did not visit those planets and swim in their oceans. It was also not a shared space with others online. Terrain and in particular trees, or anything of a more ractal nature are often procedurally generated, like the famous Barnsley fern. This ramps that up a whole level. Of course in fractal maths complexity is the same at every level of abstraction so the detail of a leaf is the same as the pattern of the universe. It, rather like probability maths, tends to go against our common sense approach to the world. However when you ponder it a bit longer it does start to make sense.
With this sort of background information the video below gets even more interesting. Procedural generation at an atomic level. A world that your presence in influences its development. A place that is not technically infinite, but so big it would take more than a lifetime to explore. That is all very exciting stuff!

There is a good article with some more detail and a proper interview, rather than my speculation based on how I would do this over at destructiod
I am looking forward to this one though. Well done Hello Games welcome to the metaverse industry ๐Ÿ™‚

CKD supercars

Further to my post on digital art I spent a good few hours last night on a version of the Choi Kwang Do logo so that I could plaster that on my custom paint work cars on Xbox One Forza 5. This is quite an undertaking as this is not pixel art. Various coloured stickers have to be manipulated to form the design. The font is not quite right but as this is often fast moving it is the general impression that is important.
****UPDATE 13/12/13 added video
Here is a mini video clip of all the various pieces of sticker used in this

What I really need to prove is that the Drivatar (that is my driving habits in an AI car) is actually using my design. This seems to be the case on the local machine for certain as my Drivatar and car paint work was appearing in other people races on the console. So if you see a CKD logo on a Subaru, Mini, LaFerrari or Viper let me know ๐Ÿ™‚ It could be this is the next frontier of in game advertising. Rather like a tweet or retweet can become. If it is no longer just restricted to delivering your designs to people when you race on multiplayer.
scoobyckd
scoobyckdbumper
VyperCKD
LaFerrariCKD
LaFerrariCKDarch
It is approaching 5 years since I first put the Feeding Edge logo out for a test run on a Tshirt and a few other places ๐Ÿ™‚ Here are some of the older ones
There is so much scope over and above banner ads and in game billboards to get a message across. Sounds like another use case I need to isolate and write up?

Art and technology

You may have noticed that whilst I am primarily a techie I do like to dabble and explore the potential of art with technology. I am well aware though, and often have to explain, that I am not a graphic designer or an artist. My creative toolkit is code and components. It may even be considered unusual combination of applications in a sort of collage of code. Nearly everything needs some sort of interface though. I am constantly frustrated that my vision of what something should look like is often not quite what I manage to achieve with the tools I have to hand. However, I have often thought that with a limited number of pixels on a screen and a pallete of colours with enough time and effort it must be possible to make something close to perfect as an image. Of course the key there is time. It is really just a rewrite of the concept of an infinite number of monkeys and typewriters generating the complete works of Shakespeare!.
I was struck, this week, by an ipad painted image of Morgan Freeman that was doing the rounds of social media. I had only seen the finished image. Whilst everything was saying it was a painting it seemed just too good. So I was amazed but skeptical. Then last night I the video below showing the stages of the painting captured as it happened. This is truly stunning.

It is the work of Kyle Lambert and looking at his portfolio it is hard not to feel that he has reached a level that very few other people ever will. What is great though is a link to a lot of tutorials he has created and various articles so he is not keeping this talent to himself.
I would have though a picture of the quality of Morgan Freeman would have put me off even ever trying but instead I am more inspired to learn more about artistic techniques now and try and level up my coder art just a little bit.
Even tools like Forza 5 let us express ourselves artistically through the media of the automobile. The tools (as in previous Forza’s are a decal based approach, similar to Second Life prims that you have to shape and skew, layering up to create the look you want.
I have now upgraded my feeding edge logo and predator face a bit more and my flagship car (which was the Ferrari 430 is now the LaFerrari The predator mask has always worked well (IMHO) on cars with front scoops like the subaru Impreza.

However the LaFerrari has a brilliant cut out front that is even better. The back of the car has hardly any surface so I popped on a very small Feeding Edge logo under the Ferrari logo.
GetPhoto.ashx
Ok so it’s not a 200 hour Morgan Freeman ipad painting but its a start ๐Ÿ™‚

Early adopting an Xbox one

Friday 22nd November was the release day to Xbox One. As an early adopter and Xbox fan (though I own all the consoles) I had my preorder with Amazon in since May. I sometimes think I should try the midnight queueing in the cold at a store for the ultimate release day excitement but instead I opt for the pain of waiting all day for a delivery to arrive. To be fair to Amazon it did arrive on day one but just at 4pm.
I was joking around on the day that it was a race between @elemming flying back from a work trip to Dubai and the Xbox One arriving. @ids pointed out on twitter that this sounded like a Top Gear race ๐Ÿ™‚
The Xbox actually arrived 20 minutes before @elemming due to some flight delays out of Dubai due to rain! However she had the last laugh in the race as having unboxed and plugged in the HDMI and audio cables and got it all going I was in the mandatory day one patch downloading sequence.
#xboxone won the Dubai race with @elemming by 20 mins or so
though @elemming may have lost the race with the delivery but she beat the mandatory software patch #xboxone
I have to say that this day one experience, or any day for that matter was incredibly annoying. It is of course part of the point of early adoption that you end up waiting on progress bars. It, like waiting for a delivery is a good exercise in patience!
My internet is slow, BT still have yet to provide Inifnity to me despite being in an enabled area. I had to leave work uploads to a code management system for 9 hours. So seeing a brand new mating sat there demanding that it does a mandatory 600Mb patch in order to do anything with it was strange. It did work for me though, it took a while but then I was in the new dashboard. It plays a nice video to welcome you, and I wonder if that video was part of the 600Mb “patch” if it was then I could have done without it!
The new Kinect 2.0 worked really well straight away as I signed in and picked up my Xbox Live account. I took the Day One giant QR code for Fifa 14 and the camera picked it up straight away and set about the digital download of the game. This of course was going to take ages too as it was 10gb. Oh well, I thought I would leave it in the background anyway. I had the discs of preordered games. I had Call of Duty Ghosts, Ryse Son of Rome and Forza 5.
So excitedly, now I had a brand new patched console I put the disc in the drive. There it was Forza 5. It then started to install, no more playing from the disc you have to fill up your hard drive. However I was met with a message that this also needed a mandatory patch. It then told me the “patch” was 6GB! With my 4Mbps line that would be about 4 hours. So I did not expect to be able to play anything on day one as it was already late in the day. It seemed each game required a huge update for Day one. I tried COD and Ryse and got the same message.
I left it for an hour or so and cooked tea put the predlets to bed etc.
I checked google a few people suggest a fix. Turn off your internet!
So I did! I cancelled the Forza installation and started again. The game then installed from the disc and started up. I was greater with the awesome introduction/ training of getting to drive the Maclaren P1 around a street circuit. Feeling the new features of the controller with independent rumbling on the triggers. This meant the wheel spin of acceleration or sliding feels different to the ABS judder of the brakes. I did a few races and was pleased with the depth of integration of Top Gear, especially the 3rd race around the Top Gear style “simulation” of London. I won’t spoil it for you but if you like Top Gear/Clarkson/cars its brilliant.
I was eager to try each game now I was disconnected. Each disc needed to do its hard disk install. Those install times seemed rather slow but they worked.
Ryse, as a new game, was instantly visually impressive. It is a hack and slash game with a relatively simple dynamic. It is a bit like a 3d version of Streets of Rage or Double Dragon. That is a good thing BTW! It is rated 18 for its violence, unlike Call Of Duty that is now a 16 though for swearing and violence. You engage as a roman centurion in sword and shield combat. Most of that occurs in real time. It relies on timing blocks, shield breaks and slashing with the sword. Eventually you wear down the opponent and skull appears over their head. Then it is time for an execution move. Here, when you trigger it, everything goes into close up slow motion, lots of cinematic camera moves. The moves become QTE (Quick time events). A subtle colour flash around the victim indicates yellow or blue buttons need to be pressed. Each time you do it speeds up and performs a suitable move. Before long you are seeing limbs loped off, swords driving up and through and out of victim and various stomps onto a downed opponent. It sounds horrible, but it has a sort of boom, boom, bash, take that bad guy feel to it. The viciousness of this is very much in the style of 300 or Gladiator. I am not sure it needs to be 18, though I have yet to complete the game. It is great fun though.
Finally I popped COD Ghosts in and was greeted with the usually things we see inn the franchise. I think knowing that the exact same game was out on the previous generation I was not instantly blown away. However I have played all the COD single player stories all the way through since the original one. I know it will drag me in.
After getting to play a bit on Day One despite Microsoft’s best efforts to stop me due to the patch sizes and mandatory nature of those (which was clearly not the case as the games ran fine!) I thought I would reconnect to the net. I sparked it up and popped Forza 5 back in. I was expecting to trigger a background download, but instead it went back to saying I couldn’t play until 6Gb was downloaded. This was surprising. The previous Xbox 360 did do patches but they were always really small, and quick, 5 minutes max. It was the Sony PS3 that annoyed me with its mandatory patches. You wanted to have a quick go on something and it would stop you and demand you patch, for hours. I double checked my Xbox packaging that Sony had not bought out the Xbox and applied this draconian patching to Xbox!
I gave up and started all the downloads. It only does one at a time, it queues the others. Obviously the pipe into the house is way to slow (Come on BT fix it please!!!!) but it seems to have a go downloading one thing, then swaps to another in a queue. I am not sure if there is a setting (who can tell in the confusathon of the interface) to ask it to finish one thing first but the end result after a nights sleep was this.
Still updating after all night d/l ! Microsoft gone all sony on me #xboxone
That’s right, only Ryse Son of Rome had “completed” Fifa was at 91% but was apparently able to start. Forza 93%, COD 97% and the demo of Kinect Sports only 28%. I checked the Xbox network settings and despite a 4Mb line it was claiming 1Mbps. I guess the servers were somewhat slammed by 1 million xbox’s trying to patch !
I clicked on Fifa 14, as it was ready to start. It started a bout then said it need to patch some more, and dropped back to 90% !
I was pleased then to just shout at the Kinect “Xbox Turn Off” (and was prompted with a yes/no) so I said yes definitely ! The downloads still happen when the box is off so I thought I would let the poor thing concentrate!
So I am not overly impressed with all this extra delay, which of course is compounded by horrendous internet speeds. However, I do not understand how, after all the online/offline fuss and reversals of policy Microsoft managed to pick the worst of both worlds?
Anyway, back to Forza 5. It is all working really well now (I am just dreading any more game stopping patches).
Forza 5 has utterly stunning models of the cars with lots of information, voice overs from all the top gear team and much more. Back once again is the really enjoyable car painting. Each Forza generation I end up spending a bit of time adding to the cars. 3 to 4 allowed an import of the vinyl sets, but this gen was a start from scratch moment.
Forza 5 #xboxone feeding edge livery scooby
I have once again created a predator style face, similar but different to previous versions. It still works really well on the front air scoop of the scooby. I have my Feeding Edge company logo, g33k script work too.
One of the interesting things the Xbox One provides is recording of game clips. This used to be only in a particular game. However now any game will record clips. If something interesting happens you can bark out to the Kinect “Xbox record that!” and it saves the last 30 seconds of gameplay. You can set up a recorder for longer and you can still use Forza’s replay to go back and find the moment. Once you have the moment recorded you can go to upload studio (another app you have to download!) and do some basic editing. This includes being able to record a voice over or picture in picture combination. It is going to be interesting to see what people do with this. I had a scary near miss at Spa (as I have full damage turned on in Forza 5 so this would have been race ending if I had hit the wall). I also added the “night vision” intro template in a predator style reference.

All the cars in Forza 5 are supposed to not just be in game AI but are Drivatar’s. When you play it collects data on how you drive, you style and pace. It then sends “you” to other games when you are not racing online. It seems a lot of early Drivatars want to brake going up the hill at Eau Rouge. It has a blind crest at the top and the compression on the slight right hand leading up to it unsettles the car, but don’t brake so much ๐Ÿ™‚
I think also the Drivatar’s may take their paint jobs with them too. There is an option to turn off accepting paint work. That means, in theory, when I am not driving my Feeding Edge company car with my epred and company logo is busy turning up in peoples living rooms around the world. Up until now that had only been if I took my car into an online race. I expect some more advercar/Drivatars will start appearing very soon?
There is a great video here of a real car on the real track hitting that corner and nearly losing it about 40 seconds in. I think it shows how far simulation are getting, and yet still being playable.

Finally Fifa 14. we are not really a football family, though Predlet 2.0 is growing to love footy. Fifa 14 (and I have had a lot of other Fifa games) is really slick. The players seem to be a koch more complicated physical model as running into one another rather than just slide tackles can cause all sorts of fouls. We have had some great games as 2.0 has got the hang of the mechanic of Fifa, mostly from playing the iPad version. Predlet 1.0 is also getting to grips with it. It’s a great game, and was free with the Xbox One Day one edition. That was a good call, it is just a pity they didn’t pre-install so that you could just plug and play in seconds.
There is a lot more to experience and figure out. Do I bother plugging the Sky box on the HDMI pass thru? So the Xbox in a pre Sky filter? I am not sure that gives me much? Especially as each box in my set up is an optical output to the 5.1 speaker amp. There is a “beta” setting on the Xbox to enable 3d surround to be passed through, but that means its going to have come down HDMI get processed by the Xbox and pumped out. It sounds a lot of messing around, though it will removed the channel selection on the AV receiver. However it also means the Xbox has to be turned on all the time the TV is? Oh well I beset go and experiment. Feeding Edge – Taking a bite out of technology so you don’t have to ๐Ÿ™‚

Xbox One Kinect Two

The title almost sounds like a football score but we are very close to the release of the next wave of consoles. I am particularly interested in the Xbox One for a number of reasons.
1. Most of my gaming has gravitated towards the 360 so I am geared up for the next gen franchises like the fantastic looking Forza 5.
2. The Kinect 2.0 has some features that are going to be really useful for any Choi Kwang Do applications.
3. Unity 3d has a tie in with Xbox One development.
4. Proper Cloud processing, utility computing looks like it is part of Microsofts plan. Not just streaming games from elsewhere, but farming off processing to large servers and delivering results back. (Grid computing as we used to call it ๐Ÿ™‚ )

As a Unity developer, whilst much of what I do is private rather than publicly available I am really interested in being able to deploy to the Xbox One. It opens up a lot of possibilities from a research point of view and may lead to some extra commercial work.
I have applied for the ID@Xbox scheme which is to help developers get onboard with the Xbox One. Eventually any Xbox One will be a potential piece of development kit, which is great news, but at the moment they are still in the old console model of needing a special Xbox One to develop on. Unity3d have announced free versions of Pro to go with those kits. As a Pro licence owner already I really just need access to the kit.
In particular when you see the different in how the Kinect 2.0 can deal with the human form as in this video.
***fixed the link as it was the wrong kinect video ๐Ÿ™‚

Having a richer skeleton, complete with real shoulders, but also the tools already in place to look at weight distribution, muscle tension, limb acceleration and interestingly too the heart rate from the face.
You can see that this provides me with a whole lot more tech vocabulary to be able to analyse what we do in Choi Kwang Do and provide a training aid, or training mirror. This is compared to where I am up to with Kinect 1.0 as in this previous post (one of my virtual/gaming technology Use Case examples)
I am not sure if I meet Microsoft’s requirements to be called a developer, but then most of what I do never fits on any of these forms that I have to fill in ๐Ÿ™‚ If I do and I get access to dev kit that is great. Either way this is much more useful than the alternative platforms, so I am hopeful.
As it is my Xbox One has been on preorder since they were launched so I am hoping the post delivers it promptly on 22nd November, just 10 days away. That is the fun side of playing, but it as ever is also part of learning and understanding the world of technology.

Rocksmith 2014 – Now that is clever learning software!

A few days ago my a new version of my favourite console application arrived Rocksmith 2014. I had seen the press release video of some of the new things in Rocksmith and they did look interesting. For once my expectations have been exceeded though. Rocksmith 2014 session mode is probably the best piece of software I have ever seen or used. That is a pretty big claim to make but it makes playing the guitar just feel right.
They have improved a lot of other things about the regular tune learning too. Just in case you are not aware this is a guitar “game” that you plug a real electric guitar into you console/PC and the device acts both as an amp but also as a guide. It knows the notes you are playing.
So to learn a tune the notes stream at you indicating the fret and the string (colour coded as well as positional). If you hit the note, great, it will start adding more notes and chords in to level you up. Miss and it will start to make life simpler. This is with real music, the original versions in every style under the sun.
The new version provides challenges in each song and coaches you through, there is less focus on the score, though score attack mode still exists. It is about the playing and about it feeling and sounding right.
The previous version had a way to isolate a section or a riff and repeat it, first slowly then speeding up. The new version has this but with lots more options about the number of repeats, the initial speed the level jumps etc, all easy to adjust. It also lets you just hit a button whilst playing the whole song and jump to riff repeating where you are in that song. Something that was awkward to navigate to before.
All the old DLC from the previous version is ported to the new version, though…. they rather cynically charge you another ยฃ7 or so to do so. If you have bought a lot of tunes then I would have expected some loyalty bonus. The additional tunes are now also ยฃ1.99 which seems steep, but then they are not just the music but the structure of the song and how to learn it. If you think how much guitar lessons might cost it is minimal really.
The real extra star of the show though is session mode. However it has been built it provides, to me at least, a fantastic backing band for any guitar noodling I feel like doing.

I love playing the blues scale, in the past I have tried playing along with famous tunes on CD’s and tapes, obviously that never gets to the standard of the stars of the blues world that are playing those tunes. I have also had backing tracks with books etc they are fine if you are trying a fixed thing to play. Session mode lets you load a band, lots of styles and types. Blues has 5 or 6 specific types on its own let alone Rock, Metal, Indie etc. In the set up you can pick a key, a scale and things around tempo and the relaxed or rigid nature of your backing band.
Session Mode
Then you start to play. Initially the band are doing nothing, but the first few notes on the scale you have chosen (which is highlighted on the fretboard on screen) starts to set the band in motion. The drummer and bass kick in at the sort of pace and intensity you start. Even just playing the scale slowly gets them going. Before long you find a little riff to play and maybe some chords and before you know it the other instruments keyboards, and guitars are joining in filling you room, in this case, with the blues. If you have set it to a more formal structure the band will start making the changes as in a 12 bar blues and the the onscreen scale suggests the notes that work in those step changes. Of course you can play what you want. Speed up slow down the band goes with you and it doesn’t just feel like a load of loops being triggered. There seems to be a more complex analysis of the notes you play that gets the band doing their thing. You can almost nod to them when you want to step it up or hit a quite solo. It is stunning.
I am not a musician by any sense of the imagination, but I have tried guitar many times. The previous Rocksmith taught me a lot, something that it continues to do in learning songs. However session mode is the delight. It is a very clever, very patient, non judgemental band. Experimenting with riffs and scales in lots of styles is truly enlightening and relaxing. It is not about trying to hit a note, keep up, make a score, copy a sound but instead find a self expression through making music.
It is not without it’s downside but one does have to suffer for one’s art darling
Ow #rocksmith2014
My fingers have now hardened a bit again, you just have to soak blisters in lemon juice and keep playing on them.
There was something else very cool about 2014. It is even better for 2 guitars now. Predlet 2.0 plugged his little electric guitar in and we jammed in session mode. He explored what happened as hit hit notes fast and slow and we even did a bit of riff turn taking. A right noise for everyone else in the house but we had fun. We then moved on an made more racket playing Billy Idol White Wedding which is a bit go a fave tune of ours ๐Ÿ™‚
I am not on their payroll, just a very enthusiastic fan. If you like guitar you have to get this !